Methodology
Smile.
Listen carefully.
Don’t interrupt.
Ask questions.
Carry a notebook and extra pens.
Be assertive enough to tag along and then fade into the background.
Record everything.
Make an effort to remember people’s names.
Observe like a scientist.
Think like a journalist.
Focus on the facts.
Verify rumors.
Arrive early and stay late.
You are a guest; act like one.
Wear forgettable clothing.
Break 30 minutes for lunch. Eat the sandwich you made this morning.
When they roll their eyes at the word “art,” smile and roll back.
Suspend judgment.
It’s not about you.
Strive to look at the world through others’ eyes.
If you don’t care neither will they.
Celebrate the mundane.
Follow the funny.
Remember what people share with you is a gift, treat it as such.